Order Processing Time
We process orders between Monday and Saturday. Orders will be processed within 1-3 businese days of ordering.Orders made on the weekends might experience delay.
Shipping Cost
We offer free shipping.
Transit Time
United States Delivery Days: 7-15 business days
Europe Delivery Days: 7-14 business days
Australia, New Zealand Delivery Days: 12-17 business days
Arrival Time= Order Processing Time (1-3 business days) + Shipping Time(7-12 business days)
Change of Delivery Address
Note: We are able to change shipping address at any time before the order has been dispatched. We cannot change the address after shipping. Please check the delivery address before placing an order
Out of stock
For out-of-stock orders, we will notify you by email in advance, Full refund or send other products.
Delivery Time Exceeded
If the package is not received within 60 days, the package is deemed lost, please contact us for a refund or re-shipment.
Order Cancellations
We do not accept cancellation of an order after it has been shipped. For any order cancellation, please contact us through the contact information provided before delivery. If the order has not been shipped yet, all cancellations will be accepted.
Support Email: info@exquisitecase.com
